Lufthansa trains flight attendants in virtual reality
With the NMY VR Aviation Training, Lufthansa trains its cabin crew efficiently and cost-effectively, with a clearly measurable return on investment. “VR training for flight attendants is a huge cost saver”, says Björn Eckermann of Lufthansa Aviation Training. 20,000 flight attendants go through the training every year. It is the first VR training approved by the German Federal Aviation Authority and was awarded the German Excellence Award 2020 in the Training & Education category.
The NMY VR Hub is a location-based training infrastructure for seamless on-site VR training. It has a capacity of 15,000 training sessions per year, with ten VR booths per training center. A training session lasts 25 minutes.
“Please do not lean on virtual objects.” Flight attendants are trained in the safe use of virtual reality during an onboarding session. An intuitive touchscreen application answers all liability questions in an FAQ session.
Trainers, supervisors, or technical staff can have live and remote access to individual training sessions via the NMY Command & Control software. Trainers can assist and guide individuals or entire groups as needed.
Virtual Aviation Training combines simulation, instructional design and gamification, overcoming the limitations of conventional learning methods. This high-end VR training concept ensures maximum comfort, safety and learning success. NMY has also developed an internationally compatible VR interface concept. This allows users to interact intuitively in the virtual training room using natural hand gestures – without being restricted by controllers or cables.
A virtual trainer guides through the VR training, provides technical support to the flight attendants, and ensures a familiar learning environment. As a mentor, the virtual trainer helps to create a positive training experience and supports the learners in achieving their goals.
The NMY VR training can be integrated into existing LMS solutions. Smooth data exchange via an API allows easy management of content and users, as well as monitoring of progress and learning objectives, quality assurance and analysis from within the VR training.
“VR training for flight attendants is a huge cost saver. Using hand tracking instead of controllers was an indispensable part of developing an effective, authorized VR training program for cabin crew.”
“With real lives at stake, the German Aviation Authority is rightly cautious when it comes to approving innovative training programs. This makes the fact that Lufthansa Aviation’s training was the first VR flight training program to have been approved a huge achievement and a big step forward in immersive training.”
“Lufthansa employees practice security screening of aircraft in a virtual environment. And that's just the beginning.”
“From inflight entertainment to training solutions, airlines are using augmented and virtual reality to enhance operations. Aviation Business learns how AR and VR are transforming the aviation sector. ”
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