Complex maintenance processes are simplified and made easier for the user, making digital technology part of an originally analog process.
Augmented Reality is the perfect guide
A white label prototype that optimizes the maintenance and repair of home appliances, using the example of the SIEMENS EQ.9 s500 coffee maker, with the help of mobile devices and mixed reality headsets - created by NMY.
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84% more Joy of Use
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38 % faster understanding
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Optimized for Mixed-Reality
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Complex processes made simple
01\Digital manual
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Simple as can be
02\Instructions made fun
Each maintenance step is visually explained, streamlining any workflow. The mixed reality application is also extremely fun to use, and feels almost like a game.
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Universal use
03\3D tracking for multiple devices
The innovative 3D tracking process, developed in cooperation with Fraunhofer IGD, can also be integrated into other applications and UX concepts.
“Augmented Reality is like having a digital mentor looking over your shoulder. Whether you're assembling, repairing or setting up, everything is displayed in real-time right on the machine. It couldn't be easier. That saves on service costs.”
Sebastian Demmerle, CEO NMY
Sebastian Demmerle, Strategy and concept
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Sebastian Demmerle, Strategy and concept